Terms and Condition
These terms and conditions outline the rules and regulations for the use of Shadras Trading LLC Website (hereinafter referred to Shadras Jewellery), located at International Business Tower, Business Bay Dubai, UAE.
By accessing this website we assume you accept these terms and conditions.
Placing an order
When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order. We then carry out a standard pre-authorisation check to make sure there’s enough money on the card.
We only accept your order once payment has been approved and we have debited the payment card (and then the contract is made based on these terms).
All orders are subject to availability and confirmation of the order price.
Create an Account and Usage of an Account
Price and Product description
If we discover an error for any goods you’ve ordered, we will tell you ASAP and give you the option of reconfirming your order (at the correct price) or cancelling it.
If we can’t get in touch with you, we will treat the order as cancelled. If you cancel and you’ve already paid, we will refund you in full. Prices include VAT (where applicable).
Before you finalise your order, you’ll be given various delivery options to choose from with estimated delivery time and dates depending on the delivery address. Please see below link.
Return and refunds
We replace items if they are defective or damaged. To be eligible for an any returns or exchange of defected and or damaged items, you must first email us within 5 working days of receiving the artwork at [email protected] to inform us of the damage, then return the damaged item to us. Your item must be unused and in the same condition that you received it and also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Upon receipt of the damaged item we will ship out a replacement, if available.
You will receive a notification Mail, once your return is received and inspected. If we reject your refund you also will receive a notification Mail. If your return is approved, then your replacement and or refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
It is your responsibility for paying for your own shipping costs with all the fees. Shipping costs with costume fees are non-refundable. When your return of your defective and or damage item is approved the cost of return shipping with custom fees be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over AED 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, it is your responsibilities.
LATE OR MISSING REFUNDS (IF APPLICABLE)
Please check first your bank account if you have not received a refund, yet. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank.
If you have done all the above and you still have not received your refund yet, please contact us at [email protected] .
Intellectual property rights
As between you and Shadras Jewellery, the Website is and remains protected by copyright and/or any other intellectual property rights (including protection granted through unfair competition law). You acquire no rights in the Website, and in any names, trade names, and distinctive signs of any nature (including trademarks) published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, present, license, publish, download, upload, send or make it perceptible in any other way without our prior written consent.
While Shadras jewellery tries to ensure that the information in or through the Website is accurate, it does not provide any warranties, express or implied, in relation to its correctness, completeness, current, reliability, suitability for any purpose or otherwise (including for any information provided by third parties). Shadras Jewellery may change, add or remove information on the Website and its structure and functions at any time at its sole discretion, without specifically informing of any such change, and without removing outdated information or characterizing it as such. Shadras Jewellery may also block Users from accessing the Website or parts of it, or requires certain conditions to be fulfilled for such access. Shadras Jewellery does not provide any warranties, express or implied, in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and the infrastructure on which it runs is free from viruses and other harmful software. Moreover, Shadras Jewellery does not guarantee that information available on the Website has not been altered through technical defects or by unauthorized third parties.
Limitation of liability
Shadras Jewellery is not responsible in any manner and under any circumstances for any loss, damages, fines, penalties, fees, or payments of any kind that you may incurred as a result of biding made which is not caused deliberately or due to gross negligence. Shadras Jewellery gives no warranty in respect of the content in this Site. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
here you should add the Link to the Banks T&C….
Shadras Jewellery shall not be liable for any technical damages caused due to force majeure events.
Miscellaneous Applicable law
This Agreement shall be construed in accordance with and governed by the laws of UAE any and each party agrees to submit to the exclusive jurisdiction of the Courts in UAE. Shadras Jewellery reserves the right to change or update these Terms and Conditions from time to time without prior notice to the end consumer. The current version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes.
Should any part of this agreement, for any reason, be invalid, illegal or unenforceable this shall not affect the validity of any remaining stipulations, and such remaining stipulations shall remain in force and effect. Instead of such invalid, illegal or unenforceable stipulations of the agreement the parties shall agree to a regulation which shall be valid, legal and enforceable and which economically corresponds as much as possible to such replaced stipulations. This adequately applies also for the construction of the regulations of this agreement