Your privacy is important to us and it is Shadras Jewellery policy to respect your privacy regarding any information we may collect from you across our website.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Data that we collect from you
We may collect various information if you seek to place an order for a product to us on our website.
We collect, process your data for processing your purchase on our website and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; handle returns and size change requests; verify and carry out financial transactions in relation to payments you make online, refunds and fraud detection and prevention; audit the downloading of data from our website; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name, phone number and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Your phone number and email address may be used for notifications regarding order status and announcements of the latest deals and campaigns.
Payments that you make through our website will be processed by our agent. You must only submit to us or our Agent or the Site information, which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Storage of your information
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
We’ll only hold on to your information for as long as you are a customer. You can also contact our Customer care team, if you no longer wish to be a customer and request to delete all the information we have on you.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
Most browsers are set to automatically accept cookies. You can deactivate the storing of cookies or adjust your browser so that it notifies you when cookies are being sent. You can at any time delete the cookies which are stored on your hard drive for you. In this case, the functionality and usability of the offer may be restricted.